Sony Comments on Concord Disaster, Says Game Should Have Been Tested Earlier

User testing and internal evaluation needed to be sooner.

Sony has claimed it should have been performing internal tests of Concord earlier than it was to spot the mistakes that led to its disastrous launch. Speaking during a Q&A session part of its latest Q2 financial earnings call, Sony president Hiroki Totoki said the firm is still going through a learning process in terms of live-service development, and the "gates" it has in place should have happened sooner.

The "gates" that Totoki is referring to relate to "user testing" and "internal evaluation", with his full quote reading (as per VGC): "Currently, we are still in the process of learning. And basically, with regards to new IP, of course, you don’t know the result until you actually try it."

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