I was left hundreds of pounds out of pocket after my taxi didn't bother showing up and the driver ignored me... is there anything I can do? SALLY HAMILTON reveals dark side of Uber - and the warning you can't ignore

I went to Rome at the end of May with my daughter. On departure day we were due to fly home with WizzAir at lunchtime, but the flight time changed to 7am. I pre-booked an Uber the night before.