Hackers demanded $20 million in ransom, threatening to leak the stolen information on the dark web. The attackers reportedly bribed overseas customer service agents to access internal systems.
Coinbase said the stolen records included names, email addresses, and home addresses—typical know-your-customer (KYC) data. However, it emphasized that no passwords, crypto wallets, or user funds were compromised.
The incident impacted less than 1% of Coinbase’s total user base, the company noted in a separate SEC filing.
In response to the breach, Coinbase requested a Department of Justice investigation, now in progress, according to CEO Brian Armstrong.
Meanwhile, the SEC has reportedly launched an inquiry into whether Coinbase misrepresented user data ahead of its 2021 IPO.
The breach raises fresh concerns about internal security and employee access, especially in high-stakes financial platforms.
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