As Buck (Oliver Stark) sits with the new information about his potential feelings for Eddie (Ryan Guzman), 9-1-1 focuses on other characters in Season Episode 12, "Disconnected." Following her harrowing ordeal in captivity, Maddie (Jennifer Love Hewitt) seems to have healed physically, but emotionally, she's far from it, according to the logline for the March 27 episode. Meanwhile, the show visits Eddie in Texas and fills in the gaps about what has been going on in his life since he left Los Angeles. ABC released a sneak peek of the episode, previewing Maddie's struggle after returning to work.